Effective Persuasion Skills at Work

The art of effective persuasion is a powerful skill to possess at work where we rely heavily on the collaborative efforts of many to ensure tasks are progress in a smooth manner. The ability to persuade others across all levels, capture attention, build positive relationships and ensure acceptance are the key attributes in order to be successful in the work environment.
This 2-day comprehensive, unique and highly participative program explores the concepts, techniques and useful applications of effective persuasion skills applicable in any situation. The insights and understanding gain from this program will provide practical knowledge and tools required to be successful to achieve your desired outcome.

In this course participants will –
• Understand the critical competencies required to have superior persuasive skills at work
• Understand own strengths and areas for development through critical self assessment
• Learn critical preparation techniques prior to persuasion
• Understand the ‘how’ of persuasion
• Understanding the importance of building trust and applying soft skills
• Demonstrate an understanding of the persuasion process and its application.
• Understand the role of personal power in persuasion
• Build confidence in handling difficult behavior and overcoming resistance

Module 1
Introduction

Module 2
Understanding persuasion

Module 3
Persuasion as an important part of influence

Module 4
Persuasion process

Module 5
Persuasion preparation

Module 6
Persuasion strategies

Module 7
Persuasion power

Module 8
Persuasive communication

Module 9
Persuasive voice

Module 10
Persuasion fundamentals

Module 11
Dealing with challenging behavior

Module 12
Overcoming resistance