Ace Your Team Setup & Performance

This course focuses on acquiring skills and knowledge on leading individuals and teams in manpower optimisation at work through engagement and reinforcement with a long-term view to enhance touchpoints pertaining to product or service offerings, including customer experiences.

The learner will be able to achieve the following upon completing the course:
• Implement preparatory steps for manpower optimisation based on resource plans, performance evaluations, performance feedback and analysis
• Engage employees in the organisation during manpower optimisation using relevant methods of communicating manpower plans and changes
• Reinforce manpower optimisation efforts towards service excellence through different techniques for optimising manpower resources and productivity enhancements

Customisation is available for corporate intakes